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Returns & Refund Policy

Returns & Refund Policy

At Zenith Finds, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we’re here to help. Please review our returns and refund policy below.

Return Eligibility

You may request a return if the following conditions are met:

  • The return request is made within 30 days of receiving your order.

  • The item must be unused, unopened, and in its original packaging.

  • The product must be in the same condition that you received it.

Please note that certain items may not be eligible for return due to hygiene and safety reasons, especially opened or used beauty and skincare products.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will review the issue and arrange a replacement or refund when applicable.

Return Process

To initiate a return, please contact our support team with the following information:

  • Your order number

  • The reason for the return

  • Photos (if the item is damaged or incorrect)

Once your request is approved, we will provide further instructions on how to return the item.

Email: saratkumar.suaro@gmail.com

Refunds

After we receive and inspect your returned item, we will notify you regarding the status of your refund.

If approved, the refund will be processed to your original payment method. Please note that it may take several business days for the refund to appear in your account depending on your bank or payment provider.

Return Shipping

Customers may be responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

Shipping costs are non-refundable.

Order Tracking

You can track the status of your order anytime using our tracking page:

https://zenithfinds.ca/apps/track123

Contact Us

If you have any questions about returns or refunds, please contact us:

Zenith Finds
Barrie Ontario L4N 9C8, Canada
Email: saratkumar.suaro@gmail.com